In this episode of Nurse to Nurse, hosts Mandy Curtis and Gwen Wilburn discuss how bias—especially ageism—shapes care delivery in senior living with expert Doris Fischer-Sanchez, SVP of
Clinical Risk for Marsh McClennan Senior Living. Drawing from her dual background in psychiatric nursing and risk management, Doris explores the roots and repercussions of bias, its presence in caregivers and residents alike, and how nurses can lead cultural change in their communities. The episode underscores the need for intentionality, self-awareness, and cultural humility to create inclusive, respectful, and psychologically safe environments for aging adults.